Last Updated: 09292026
Our Commitment to Accessibility
LumaCoast, LLC (“LumaCoast,” “we,” “us,” or “our”) is committed to providing an accessible and inclusive online experience for all visitors, including individuals with disabilities.
We believe everyone should be able to access information about LumaCoast and LumaV, navigate our website, shop for our products, and communicate with us as independently and effectively as possible.
Our Accessibility Efforts
We are continually working to improve the accessibility and usability of our website and digital content.
As part of these efforts, we seek to follow generally recognized accessibility practices and work toward conformance with applicable portions of the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).
Our accessibility efforts may include improvements related to:
- Website navigation and keyboard accessibility;
- Text readability and color contrast;
- Alternative text for meaningful images;
- Form fields, buttons, and interactive elements;
- Heading and page structure;
- Compatibility with commonly used assistive technologies; and
- The accessibility of content across desktop and mobile devices.
Accessibility is an ongoing effort, and we expect to continue evaluating and improving the accessibility of our website as technologies, standards, and our Services evolve.
Third-Party Content and Services
Our website may contain links to, integrate with, or rely upon websites, applications, platforms, payment services, social media services, or other technologies provided by third parties.
While we encourage our partners and service providers to offer accessible experiences, LumaCoast does not control the accessibility of third-party websites, applications, or services.
If you experience an accessibility issue involving a third-party service while attempting to interact with LumaCoast, please contact us. Where reasonably possible, we will work with you to provide assistance or an alternative way to access the applicable information or service.
Need Assistance?
If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need assistance accessing information, purchasing a LumaV product, managing an order, or using another LumaCoast service, please contact us.
We welcome feedback about the accessibility of our website and will make reasonable efforts to address accessibility concerns and provide information or services through an accessible alternative where appropriate.
When contacting us about an accessibility issue, it may be helpful to include:
- The webpage or feature where you encountered the issue;
- A brief description of the accessibility problem;
- The browser, device, or assistive technology you were using, if you are comfortable providing that information; and
- The best way for us to contact you.
You are not required to provide information about a disability or medical condition in order to request accessibility assistance.
Contact LumaCoast
For accessibility assistance or to provide accessibility feedback, please contact:
LumaCoast, LLC
Attn: Accessibility
13241 Bartram Park Blvd, Unit 713
Jacksonville, FL 32258
United States
Email: support@luma-coast.com
If you contact us regarding an accessibility issue, we will make reasonable efforts to respond and assist you in a timely manner.